Your privacy matters to us. This page explains exactly what personal data deskgame collects from Philippine players, how we use it, and the rights you have over your own information. Please read it carefully before creating an account.
When you register on deskgame, we collect the personal information you provide directly — including your full name, date of birth, email address, mobile number, and preferred payment details. We also collect technical data automatically when you use the platform, such as your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for Philippine players. We may also collect identity verification documents when required by applicable regulations or when processing withdrawal requests.We do not collect data beyond what is necessary for account management, regulatory compliance, and platform operation. All data collection practices are aligned with the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
The personal data we collect is used primarily to create and manage your deskgame account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with regulatory requirements. We also use your information to send you important account notifications, respond to support enquiries, and detect or prevent fraudulent activity on the platform. Where you have opted in, we may use your contact details to send you updates about new features, promotions, or platform changes — you can withdraw this consent at any time through your account settings. We analyse aggregated, anonymised usage data to improve platform performance and the overall player experience. We will never use your personal data for purposes that are incompatible with those stated in this policy without first obtaining your explicit consent.
deskgame does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their services, and always under strict confidentiality agreements. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by law or when we believe disclosure is necessary to protect the rights, property, or safety of deskgame, our players, or the public. Any third-party service providers we engage are required to handle your data in accordance with applicable Philippine data protection law. We conduct periodic reviews of our third-party partners to ensure ongoing compliance with our data protection standards.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering regulations applicable in the Philippines. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, we will begin the data retention countdown from the date your account is formally closed. You may contact us through the FAQ page if you have specific questions about how long particular categories of your data are held.
As a player based in the Philippines, you have a number of rights over your personal data under the Data Privacy Act of 2012. These include the right to be informed about how your data is processed, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data. You also have the right to object to certain types of processing, the right to erasure or blocking of data that is no longer necessary or has been unlawfully processed, and the right to data portability where technically feasible. To exercise any of these rights, please reach out to us through the contact details available on the FAQ page. We will respond to all verified data rights requests within the timeframes prescribed by applicable Philippine regulations. We are committed to upholding your privacy rights and will never penalise you for exercising them.
We implement a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include encrypted data transmission, secure server infrastructure, access controls that limit who within our organisation can view your personal information, and regular security assessments of our platform. While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your deskgame account and to keep your login credentials confidential. If you suspect that your account has been compromised, please contact us immediately through the FAQ page so we can take prompt action. We review and update our security practices on a regular basis to address emerging threats and maintain the highest practical standard of data protection for Philippine players.
deskgame uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how the platform is used so we can continue to improve it. Essential cookies are necessary for the platform to function correctly and cannot be disabled. Analytical cookies help us understand which features are most useful to players and where improvements can be made — these are processed on an anonymised basis and do not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way deskgame handles your personal data, please get in touch through the contact details listed on the FAQ page. We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, we will update the date shown at the top of this page. We encourage you to review this page periodically so you are always aware of how your information is being protected. Continued use of the platform after any updates are published constitutes your acceptance of the revised policy.
Quick answers to what Philippine players ask most about data and privacy on deskgame.
We built deskgame with Philippine players in mind — and that includes keeping your personal information safe. If you have any questions about this policy or want to exercise your data rights, our team is ready to help. Ready to get started on the platform?